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Shipping
- Free shipping on orders over $25. This excludes large rugs and some larger furniture
items, in which case the ship rates can be found in the product information on the product's page
- Most items are shipped via UPS' Carbon Neutral Program in an effort to offset what we cannot reduce
- Extra
charges apply for shipping to Alaska and Hawaii, please contact Forma Living directly by
email at FormaLiving@gmail.com,
or by phone at (415) 225-5785 to inquire about extra charge
- For international
orders, please contact Forma Living directly by email at FormaLiving@gmail.com, or by phone
at (415) 225-5785
- Forma Living does NOT ship to PO
Boxes, or APO addresses
- Shipping times vary based on
geographic location
Standard Shipping
- Most shipments (excluding larger
furniture items) ship via UPS Ground, or insured USPS Priority Mail for Hawaii, Alaska and Canada
- Once your order is marked as
"Shipped", standard shipping takes approximately1-6 business days in transit
time
- Tracking information is emailed at
the time of shipment
- Please call or email to discuss
options for expedited shipments
- The delivery driver will obtain a
signature from someone at the delivery address, if no one is at the address,
a delivery reattempt will be made
- Signature required overrides any
recipient release that may be on file for deliveries to nonresidential
addresses
- If you will be unavailable to sign
for the package at your shipping address you will need to contact the carrier
to arrange for the package to be rerouted
Freight
Shipments
- Larger furniture items ship by
standard freight by various carriers
- Standard Freight includes curbside
delivery only
- Freight shipments can take between
1-4 weeks transit time
- Freight companies contact
customers to arrange a delivery appointment
- Freight tracking information is
emailed for most orders
- Certain items may require an
additional freight charge, when required, this charge will be listed in the
product description
Damages or
Defects
- All orders must be inspected upon
delivery.
- Damages and defects must be
reported within 72 hours
- Images may be needed to ascertain
damage
- We will promptly arrange a
replacement or return
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